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RESOURCE MANAGEMENT

6.1 General requirements
previous: Element 4.1.2.2
new: No modification
6.2 Human resources
6.2.1 Assignment of personnel
previous: Element 4.18
new: Make the employees aware of:
  • the importance of conformance with the quality policy, and with the requirements of the QM System,
  • the significant impact of their work activities on quality, actual or potential,
  • the benefits of improved personal performance,
  • their roles and responsibilities in achieving conformance with the quality policy and procedures and with the requirements of the QM System,
  • the potential consequences of departure from specified procedures.
6.3 Information
previous: Element 4.1.2.2
new: Determine the information necessary for control of processes and ensure conformity of product and / or service.  Ensure access and protection of information.
6.4 Infrastructure
previous: Element 4.1.2.2
new: Define, provide and maintain the infrastructure needed to achieve the conformity of product and / or service.
This shall include:
  • workspace and associated facilities,
  • equipment, hardware and software,
  • suitable maintenance,
  • supporting services.
6.5 Work environment
previous: Elements 4.1.2.2/4.9
new: Define and implement those human and physical factors of the work environment needed to achieve conformity of product and / or service.
This shall include:
  • health and safety conditions,
  • work methods,
  • work ethics,
  • ambient working conditions.
 

 

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